What is Service AIdvisor?
Service AIdvisor is an AI-powered solution that improves service quality, reduces costs, and improves customer experience by delivering accurate and relevant answers to customers, dealers, service centers, and field service technicians.
How does it work?
Service AIdvisor integrates seamlessly into your website or platform and leverages cutting-edge conversational and generative AI to create an ultra-personalized AIdvisor ready to help your customers and teams. The AIdvisor uses natural language processing and machine learning to understand questions, ask clarifying questions, and give personalized guidance.
Where can I use Service AIdvisor?
Service AIdvisor is available wherever your customers and internal teams are and is compatible with most websites and platforms.
Why should I use Service AIdvisor?
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Improved productivity: Your service teams can solve customer problems faster with instant access to process and product-related questions and guided troubleshooting.
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Enhanced customer experience: With self-service options, your customers can use Service AIdvisor to troubleshoot and resolve simple issues independently.
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Measurable results: Track and analyze every interaction to gain valuable insights and optimize your strategy.
What makes Service AIdvisor different from other AI chat solutions?
Industry focus. Service AIdvisor was meticulously designed for manufacturers of complex products. Service AIdvisor is trained on product knowledge, service lifecycle data, a detailed product graph, and ontologies. This specialized training ensures it delivers the most accurate and relevant answers tailored to your industry's unique challenges.
Personalized chat experience. Whether the user is a field technician, contact center agent, or an end customer, a Service Advisor provides personalized assistance based on the user’s needs and preferences.
Use it anywhere. Whether you run your business on a website, mobile app, or any other platform, Service AIdvisor seamlessly integrates wherever your customers and teams are. With universal compatibility, our solution empowers you to engage with users across multiple touchpoints, maximizing reach and accessibility.
Avoid AI hallucinations. Service AIdvisor is engineered to reduce the risk of AI hallucinations and only works with your knowledge, so it will never answer a question it doesn't have the answer to.
Designed to get you going fast. With Service AIdvisor, implementation is quick and stress-free. In just a few hours, you can unlock the full potential of conversational AI and start improving your service delivery.
Is Service AIdvisor easy to set up and use?
Absolutely! Service AIdvisor is designed for ease of use. The intuitive interface makes it easy to set up, customize your AIdvisor, connect it to a knowledge base, and track its performance over time.
Is Service AIdvisor secure?
Yes, Service AIdvisor is built with security in mind. We use industry-standard security protocols to protect your data and information.
What if Service AIdvisor doesn’t know the answer to a question?
Service AIdvisor will only try to answer a question if it has the knowledge to do so. Furthermore, Service AIdvisor will only use the knowledge you uploaded for its answers; it will never use public knowledge to create an answer.
What are the pricing options?
We offer flexible pricing plans to suit your needs and budget. Contact us today to discuss your specific requirements and receive a personalized quote.
Do you offer support for Service AIdvisor?
Yes, we are committed to your success. We offer comprehensive support, including onboarding assistance, training materials, and ongoing technical support.
Can I try Service AIdvisor before I buy it?
Yes, we offer a free trial so you can experience the power of Service AIdvisor firsthand. Contact us today to learn more.
I have additional questions about Service AIdvisor
No problem! Please get in touch with our friendly sales team at rod.langohr@circuitry.ai who are happy to answer any questions you may have.